190 reviews of Aplus.Net
Billing problems, down time, poor customer support as well as the fact that they allowed our account to be comprimised by a simple social engineering attack that would only work on the dumbest and most incompetent staff. slow ping,terrible support STAY T
Services Period: Past customer during March, 2005 - February, 2006
The BBB.ORG website says everything. Their REAL company name is Abacus America Inc. They own a few other companies. NO ONE SHOULD ATTEMP TO DO BUSINESS WITH THIS COMPANY.
THEY ARE A BIG RED FLAG.
THEY HAVE OVER 224 PENDING COMPLAINS WITH THE BETTER
Services Period: Active customer at the time of review. Customer since February, 2006
These people are absolutely the worst and the most rude hosters I have ever dealt with. I did not want my service anymore so I just let it lapse and figured it would go away, boy was I wrong I have been getting e-mails daily for over a YEAR and A HALF! S
Services Period: Active customer at the time of review. Customer since February, 2004
Worse tehnical support and customer service I have ever received. Never calls you back after promising to do so. Billing is anyway they like. If you don't like it, they threaten to take your site down. One company I would never recommend
Services Period: Past customer during February, 2004 - September, 2005
Absolutely horrible customer service. When I finally did get a human being, he couldn't speak fluent english and gave me the typical song and dance with regards to the problems I was having. Their control panel was awful and errored on numerous occasion
Services Period: Active customer at the time of review. Customer since May, 2005
This company is horrible to deal with. My first experience with them was positive and I decided to try them again with disatrous results. The support is terrible and they harrassed my clients for domain transfer even though I specifically told them NO!
Services Period: Past customer during May, 2004 - March, 2005
worst billing and service ever.
Every month they got the bill wrong . Spend over 1 hour each month correcting the bill and then the next month the same error would appear. Credit card charges still in dispute.
Services Period: Past customer during January, 2003 - March, 2005
No Support at all, Will NOT reply to you emails and have tried to bill our credit card for a service we do not have over 12 times and will not stop. We had to cancel our credit card and they still try to bill the card over and over.
Services Period: Past customer during February, 2003 - March, 2003
Will attempt to bill you for services not agreed to. When you balk at paying for such, they will IMMEDIATELY lock you out AND take your site(s) down. CS and Billing will not respond to attempts to contact. Have filed complaint with BBB.
Services Period: Past customer during October, 2003 - October, 2004
N/A
Company Response: NO customer service
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