Aplus.Net Reviews

Aplus.Net
189 reviews of Aplus.Net
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Zack

I use Aplus for domain registration, and host with another company. Never had a problem with them, and when I called customer service and tech support they were responsive and helpful.

Services Period: Past customer during May, 2000 - May, 2008

carrie

I have pre paid for two years was using there tools when they deactivated my site saying i was over using there server all i was doing was archiving my site nothing else on top of that the server keeps crashing no service now for over 24hrs poor

Services Period: Past customer during February, 2008 - April, 2008

Shocked!

These guys are BAD NEWS. They will shut you down without notice. They will attempt to bill your credit card without authorization. The day you quit their service, they will promptly sell your email addresses to spammers. YOU HAVE BEEN WARNED!

Services Period: Past customer during January, 2007 - November, 2007

cary kuo

my server was down for 2 days,contacted the CS many times and no resolution and Orlin (the CS guy) has hung me up the last time that i called. he said "you are not the only problem that we are dealing with" and with terrible attitude. Please stay away fro

Services Period: Past customer during January, 2006 - December, 2007

Weldon

I have some 2's because the system half way works.

My account has been suspended for high I/O output. I was not notified, and customer service is not helping worthing anything.

I've been without critical data for over 3 days now with no response of


Services Period: Past customer during October, 2006 - December, 2007

Daren

Although A Plus claims to have redundant connections to Internet backbones, their network went down several times within a few months due to single points of failure. Continued to charge my card after service was cancelled.

Services Period: Past customer during March, 2007 - September, 2007

Joe Dundas

My server becomes unavailable about ever 15 minutes, for about 30 seconds. Support has lied to me multiple times about the reason. It has been a month of the problem with no resolution, going someplace else.

Services Period: Past customer during October, 2006 - August, 2007

Mario Lanning

STARK RAVING MAD, after a 4 hour outage and 2 weeks of intermitent connectivity I call support for sesolution, they blame the carier and say its only a few customers having the issue. I ask to be moved t another carier, they say only a manager can do that

Services Period: Past customer during April, 2007 - July, 2007

Jordan

Server stopped responding at least once an hour for up to a minute. Aplus.net claimed it was my fault. Server looked okay, so pinged other hosts on their network. All went unresponsive at the same time. Conclusion: network. Moved to spry.com. Happy now!

Services Period: Past customer during February, 2007 - June, 2007

Kai

i have their value server since Jan 2007, it has been a total nightmare, I had a call from Russ Gilman Sr. VP, Customer Care and he promised me my issues will be resolved either by upgrading my server or a refund but a couple of months after I w
stay awa


Services Period: Past customer during January, 2007 - July, 2007

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  • Server & Network Speed
  • Price & Value for Money

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