DiscountASP.NET Reviews Premier Member

DiscountASP.NET
76 reviews of DiscountASP.NET
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

The worst hosting
Hello,

I actually have my site here and it was the worst selection.
Actually my site is down after weeks to be ok.
They said that its my fault but I have not change it.

Any way, the best part was when I ask for a backup ... They charge 25 for res


Company Response: Hi Gabriel, sorry about your problems with third-party apps. Re: db backups, we provide a tool to do backups yourself and even an API to automate the process. So when we have to manually retrieve a backup, yes, I'm afraid we have to charge a fee for that.

Services Period: Past customer during February, 2011 - June, 2012

Top notch ASP.NET hosting
I have two sites through DiscountASP.NET, and have been repeatedly impressed with their service and tooling. They are always among the first to adopt cutting edge MS technologies. Great hosting provider!!

Company Response: Thanks, Art! We'll always be on top of new technologies. Wait until you see what we've got coming soon... ;)

Services Period: Past customer during August, 2008 - June, 2012

Excellent Technical Support
I have been a customer for a number of years and, after a technical issue I had recently I felt moved to record my appreciation. The problem turned out to have nothing to do with DiscountASP.NET hosting but was more to do with my ISPs use of DNS caching.

Company Response: Neville, sorry to hear you had to learn about your ISP DNS caching the hard way. Sometimes the source of a problem is not where you would expect it to be.

Services Period: Past customer during January, 2005 - May, 2012

Experience with cancelling a hosting with DiscountASP.NET
We have a number of sites hosted with DiscountASP.NET and have been very happy with the service. Recently we hosted a new site with DiscountASP.NET and received a prompt reply and full refund when we requested cancellation of the hosting. Thanks

Company Response: Thanks, we aim to please above all else.

Services Period: Past customer during January, 2008 - May, 2012

Great experiences
For nearly ten years DiscountASP.Net has provided me with reliable service, great products, and unbeatable support.

Company Response: Thanks, Ben. Ten years! We love people like you, and we're glad to be of service.

Services Period: Past customer during January, 2003 - May, 2012

support
I see a response that discountasp emails you before cutting you off. I was cut off arbitrarily after paying a one year pre-pay. I've been cut off for several days, and am receiving no help or response from discountnet.com. No prior notice given.

Company Response: Hi Tom. We did not stop your service. Your domain name, which was not registered through us, expired. As for offering no help, I see 4 tickets about the issue where our staff is patiently explaining that you need to renew your domain name.

Services Period: Past customer during January, 2010 - April, 2012

I think the service is horrible. They automatically renew your annual membership fee...which is fine...but, in my case, my credit card was stolen and they could not bill it successfully. They suspended my account even though I paid it with another c/c!

Company Response: Sovay, we email and call when payments fail, but you didn't respond to our attempts to contact you (until the account was suspended). Had you entered a new card # in Control Panel after the original card was stolen, we could have avoided this problem.

Services Period: Past customer during January, 2008 - April, 2012

I hosted 2 sites with DiscountASP.net since 2008. During that time I experienced no problems at all with their hosting & database services. I cannot remember any time when my site was down. Great service & great price. Would definitely use them again!

Company Response: Thanks, Rick! We're always glad to see another satisfied customer.

Services Period: Past customer during January, 2009 - January, 2012

Hi, i'm from Brazil, have tested a lot national and international hosting services, currently i have 5 active accounts... to me they have the best support & services i ever seen, the team is really qualified and the community is great. Truly satisfied.

Company Response: Thanks for the kind words, Pierre, and we're glad you find the community forum to be useful.

Services Period: Past customer during March, 2011 - December, 2011

I have several sites on DiscountASP.Net. I love them! I teach Microsoft classes and have always referred all my students to them. Thousands of happy people for the five years I have been doing it! You will be so happy you went to them!

Company Response: Thanks MJ, and thanks for referring your students! We appreciate it.

Services Period: Past customer during January, 2002 - December, 2011

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