76 reviews of HostSailor
Great technical support
It's since 2014 that I use Hostsailor for my VPS and I find it great.
They helped me with all the problems I encountered on my server and solved them quickly.
Affordable prices.
They warn when they have to do some work on the network.
Services Period: Active customer at the time of review. Customer since September, 2014
Price vs Quality
If you are in search for Quality vs Price try HostSailor. You wont find another Provider who will offer your such great Quality at such low Price !!
Services Period: Active customer at the time of review. Customer since June, 2015
Awesome provider
I've been hosting with them for more than an year and the service still great as always, no downtimes at all and always working as intended.
Would recommend for anyone that is looking for a reliable and stable host provider.
Services Period: Active customer at the time of review. Customer since January, 2015
Very good at an affordable price
I chose HostSailor for their afordable prices on low level vpns, which suited my needs, and for their many methods of payment.
Services Period: Active customer at the time of review. Customer since April, 2017
Excellent for the price
Used the server as a test server and I found it had great value for the price.
Services Period: Active customer at the time of review. Customer since November, 2016
Absolute garbage
-ToS 14 days refund policy is a lie
-VPS are shut down without your permission
-You're immediately forced to purchase upgrade, because they limit your VPS due to "excessive CPU usage"
Purchase at your own risk
Company Response: I'm sorry but we do not allow Abuse at all
We must suspend to protect other users, and about the 14 Days money back, no it's not a lie, can you provide your account ID so i can check your ticket with billing department?
Services Period: Active customer at the time of review. Customer since May, 2017
try other hosting
Hostsailor just switched my vps power off because its consumption of resources was inappropriate for them.
Also I found deleted my VPS by Hostsailor for overdue though internal credit account had double of month pay sum.
There's no refund process.
Company Response: We suspend VPS Servers when they cause down time to our users, we do not allow abuse, about the overdue, we dont apply credit, you need to open your invoices, choose which one to pay, You get emails daily 1 week before invoice due + 48H after invoice due
Services Period: Active customer at the time of review. Customer since June, 2015
Dedicated packages
We made a direct switch from shared hosting to dedicated packages. And we could not be happier. HostSailor made it easy for us. They're always available, ready to help in case of a problem.
Services Period: Active customer at the time of review. Customer since January, 2015
No Answer in an Abuse Case!
I have an dedicated server on hostsailor and since a few days i get suspended because of an abuse of blacklist provider.
i not get any answer from the hostsailor support and they want give me an backup!
it is not an cheap vps it is a pretty expensiv
Services Period: Active customer at the time of review. Customer since January, 2016
Excellent VPS managed VPS service
I have a managed VPS with hostsailor and I am very satisfied with their service.
VPS works fine, fast and no downtime. They provide high quality and cost effective solutions with great support!
Services Period: Active customer at the time of review. Customer since July, 2016
