HostSailor Reviews

HostSailor
69 reviews of HostSailor
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

samual paula

Great Security Features
I am started using HostSailor for the last 2 half months & it exceeds my expectations by providing me the smart security. its highest security secures my websites & that's why I am really very happy with its hosting services. I have also experienced the highest security with one more hosting company which is Domain Racer & I use its web hosting services for my blog. I am thankful to both hosting services to help me to build my business.


Services Period: Active customer at the time of review. Customer since August, 2021

Fajid

Premium Hosting Service
I am HostSailor customer since more than five years, hosting several little projects with them. I have no idea what could be better, and would not choose any other hosting service in the future. Here's why:

- fair prices
- no downtime experienced so far
- fast and good support
- very user friendly website and easy navigation
- almost every payment method available (don't know which one could be missing)
- one hand solution (you can buy additional services like ssl certificates and so on here, too)

I can only recommend HostSailor.


Services Period: Active customer at the time of review. Customer since February, 2017

Lokesh

Unreliable Hosting
I am hosting my sites on hostsailor from last 4 months. One day, I received a mail from cloudflare that there is a phishing url on my site, I logged in to cpanel to check it and found that there were lot of suspicious files in my directory. I don't know where these files come from. May be hosting was hacked or there may be a security breach in their server. I deleted all the suspicious files but some files were re-appearing again and again even after deleting them. So, I contacted their support team and asked to delete those irritating files and they deleted them successfully. But the very next day, they suspended my account due to phishing url. I contacted their support staff immediately and explained them very clearly that I never uploaded such phishing files. They asked me to contact at abuse@hostsailor.com. I sent an email to abuse@hostsailor.com explaining about the whole issue. Now, more than 4 days have passed but they are not replying nor restoring my suspended account. My company site is down and I am unable to receive business emails. I again contacted their support team that I am not getting any reply from abuse@hostsailor.com. I also asked them to send me the backup of my website, so that I can host them on some other host, but they refused by citing the reason that They can not restore the suspended account and send backup of the files as matter relates to abuse department. Now, the problem is that abuse department is not replying and my company website is down from last 4 days and files are stuck with their hosting. So, it is not a reliable hosting and they are so unresponsive.

Services Period: Active customer at the time of review. Customer since December, 2020

Alex K

Trash, not hosting.
Trash, not hosting. I used their services for several years. But the last six months have become hell. They have a lot of overselling. They regularly fall all the infrastructure. Even their own site crashes. In these periods it is impossible to create flows. They turn off the VPS for false reasons, without evidence, without notice. Support takes a very long time. Support is not competent.

Company Response: Hi Alex, your VPS was shut down because OVZ was no longer sufficient for your need; it’s caused high network traffic on your server & affected the whole node. We’ve offered u a free XEN/30d. Please let us know your feedback and how we can assist u further

Services Period: Active customer at the time of review. Customer since January, 2017

Don D

Unknow hoster
Next the give you a coupon for 10% off again got to checkout and cupon didn't register. Also your billed via UAE account

Services Period: Active customer at the time of review. Customer since November, 2019

Gilles

One of the best hosts I've ever used.
Their Price/value is decent, but their support makes It worth it, their network is also rock solid, I can reach 1Gbps any time of the day.
The Technical support has helped me out multiple times and is happy to assist.


Services Period: Active customer at the time of review. Customer since May, 2016

Svetlana Sherementiev

Secure and Quick Dedicated Servers!
I'm on a Dedicated with HostSailor about 2 years and I'm very happy. No downtimes, great support and good prices. Recommended!

Services Period: Active customer at the time of review. Customer since January, 2017

Nicholas Kleyn

An amazing host for a serious project
I have been using web hosting for my project before now, but I have a dramatic improvement on my jobs since I signup with Hostsailor for the past 3 months. Both the web hosting and Linux VPS Centos 6 server has been performing wonderfully well. Try it

Services Period: Active customer at the time of review. Customer since May, 2017

hell.boy

I like HostSailor
It provides services on a large scale and has everything related to the Internet
The prices are good but please be slightly reduced
And also the means of payment of services are good, there are many of them
I wish her a good future


Services Period: Active customer at the time of review. Customer since March, 2015

Egzon

Great
I have one vps with them and I like it , The prices are fair and good quality services. Also,
The support is amazing and the product is great!


Services Period: Active customer at the time of review. Customer since June, 2018

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