John Snow
"Poor Experience with HostSailor"
Unfortunately, my experience with this company has been nothing but frustration and stress. Since the beginning of my subscription with them, I encountered numerous technical issues and a level of service that does not justify continued partnership. One of the major issues I faced was regarding the website's performance. The loading speed was exceptionally slow, significantly impacting the user experience for site visitors. I also experienced frequent service outages without any prior notice or explanation. I reached out to customer service for assistance, but the response was slow and ineffective. They seemed disinterested in resolving issues seriously or providing any satisfactory explanation for the recurring problems. Additionally, I discovered hidden costs in the invoices, with additional fees imposed without prior notification. This adds to the overall negative aspects of my experience with this company. In summary, I cannot convey any positive recommendation for this web hosting company. They lack professionalism and dedication to providing reliable and satisfactory service to their customers.
Services Period: Past customer during January, 2024 - January, 2024