39 reviews of Scala Hosting
Great solutions. Poor IT support
I am new with this hosting company. I switch from siteground to scala.
Scala offers great solutions. However, their support department lacks the experience and expertise to provide solutions to big issues. They just know the hosting basics. Poor support
Services Period: Active customer at the time of review. Customer since November, 2016
Best service so far, several years of stable use
I've been using scala hosting for several years now. Originally I was referred to them by a friend, after my previous hoster had severe stability issues.
From the very start, my service with them has been smooth. Support is super helpful too.
Services Period: Active customer at the time of review. Customer since January, 2013
These guys know hosting. They are excellent hosting agents and truly the least pain to work work when it comes to changing packages or services. They are constantly bailing me out of my mistakes and are always very professional.
Services Period: Past customer during June, 2009 - May, 2011
Very good service. Last week they had a harware failure. it happens, but they keep us informed and gave us a very good customer service. I noticed they did the best to move ahead this problem. I moved to Scala from Vortech and I am very happy with Scala
Services Period: Past customer during March, 2010 - February, 2011
Don't choose usa hosting if you or your target are in Europa. Tested from many european networks. In rest, they works excelent.
Services Period: Past customer during April, 2010 - February, 2011
Their billing department is all silly people. They are very arrogant, and they have not been to school as far as being decent goes.
I had a horrible experience with Scala Hosting
Company Response: The account has been terminated due to non-payment. The client contacted us for backups 10 days after the account was terminated so the backups were removed as well.
Services Period: Past customer during February, 2008 - April, 2008
Scala hosting is very rude and they are a fraud and they cheat on their customers. They deleted my domain without any notice, and they refused to let me download backup of my website. I am contacting my bank for a refund eventually after hearing a lot of
Company Response: The account has been terminated due to non-payment. The client contacted us for backups 10 days after the account was terminated so the backups were removed as well.
Services Period: Past customer during January, 2010 - June, 2010
I have to agree with the review because their billing and customer services can somtime cause some headache. I think Scala billing is better than my first host. I have nothing else to complain because they are pretty good for reliability and tech support.
Services Period: Past customer during April, 2005 - September, 2007
I have been with them from 2004, and I am very impress with Scala because they are a lot better than my previous web host. Great webhost, but their customer service and billing may piss you off. Support is different because they are fast and easy to work
Services Period: Past customer during February, 2004 - September, 2007
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
No shady tactics or fees. Unlimited Performance, Security, & Speed!
