Aplus.net Epic Fail Before Aplus was purchased by Deluxe or Hostopia, they were a decent company with fairly decent customer service. Now they Lie and delay their answers and won't admit they are at fault!
Services Period: Active customer at the time of review. Customer since December, 2010
(April 14, 2014, ipdscloud.com, IP 220.127.116.11)
DITTO-TERRIBLE SERVICE- THIS IS ABSOLUTELY THE WORSE CUSTOMER SERVICE EXPERIENCE I HAD SINCE STARTING MY SMALL BUSINESS. I paid for a simple website design then THEY told me after 4 weeks that there was a technical difficulty with launching it. Reminder to never ever PREPAY.
Services Period: Active customer at the time of review. Customer since March, 2014
(October 2, 2013, IP 18.104.22.168)
Worst Company I Have Ever Dealt With Aplus acquired the company that hosted my business web site and email last Fri. Since then our web site and email are inoperable. Aplus can't seem to figure out why and doesn't seem to care. Run from these fools- they'll ruin your business!!!
Services Period: Active customer at the time of review. Customer since September, 2013
A customer since 2001 - NOW, count me out! I'm going host hunting. I'm ready to write a BIG book on why solely those into S&M should be the only customers of Aplus.net. For my Cliff Note, I'll just restate what I was told by Support. "The problem is the customer's and not the company's." No more need to do business here.
Services Period: Active customer at the time of review. Customer since September, 2001
(August 14, 2013, IP 22.214.171.124)
Worst Hosting! What a crap company, back in the day was amazing & now they changed past 2 years and it's just crap. Sites crashes 24-7, msql database crashes and files get lost, tech support takes up to a week to maybe get it fixed. im moving now! no more of this
Services Period: Active customer at the time of review. Customer since January, 2004
(August 1, 2013, IP 126.96.36.199)
BAD FOR YOUR BUSINESS - 3 OF MY WEBSITES FILES ARE MISSING NOW! I was with APLUS.NET since '2007 and ever since they got with a company Deluxe For Business, I began to get SO MANY problems, nothing that I wasn't patient enough for them to fix. UNTIL just recently, all 3 of my websites files went missing!!! Gone!!!
Services Period: Past customer during August, 2007 - August, 2013
(July 28, 2013, Aplus.net, IP 188.8.131.52)
Penurious parting Used the customer control panel to cancel service 6 days before the billing period ended and received email confirmation. Card was charged anyway. Customer service put me though a two hour gauntlett of a web maze to get the charge reversed. Got GoDaddy.
Services Period: Active customer at the time of review. Customer since November, 2002
(June 26, 2013, IP 184.108.40.206)
Aplus.Net have stolen my domains Aplus.Net have stolen my domains. They have locked out my account, suspended my domains and refuse to communicate. Don't deal with these frauds
Services Period: Past customer during January, 2008 - July, 2013
(June 12, 2013, IP 220.127.116.11)
who DO you recommend to replace them? Deluxe has been a NIGHTMARE. Deluxe is destroying my biz so I need to change asap but would love to hear some recommendations.
Services Period: Active customer at the time of review. Customer since January, 2001
(June 4, 2013, IP 18.104.22.168)
Deluxe has Destroyed APlus.Net - Avoid at all Costs APlus.Net used to be a great service...until Deluxe took over. Now it is horrible. Totally useless, incompetent support, terrible control panel, things never work right. Just terrible. I'm preparing to transfer all my domains out, even at a loss.
Services Period: Active customer at the time of review. Customer since January, 2005