From every possible aspect, this is the worst web hosting I've ever experienced. Please, save yourself a lot of time and stress by avoiding this company.
Company Response: Hello Jon, checking your ticket history, it appears that the last ticket opened by you was in August, '12, and all your tickets were resolved promptly and in a professional manner. If you still experience any issues, please contact our technical team.
Services Period: Past customer during April, 2010 - April, 2012