Arvixe Reviews

Arvixe
785 reviews of Arvixe
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

BrentW

Soon as I transferred my domain, I had problems. They fixed it, then I installed a free bug tracker from their control panel but the app failed to load. Took days to respond. Said they won't fix it -- not their job. Looking for new host.

Company Response: Please note that we do not advertise an autoinstaller with our Windows hosting accounts or a free bug tracker. Our response time over the phone at 1-888-927-8493 is on average 30 seconds as well as on live chat at www.arvixe.com.

Services Period: Past customer during January, 2010 - February, 2010

Billy

Arvixe truely is amazing. I would like to give a special thanks to Noah (support tech) for going out of his way on more than one occasion to help with things that he is not even required to help with. Very polite and professional team. Thank you Arvixe.

Services Period: Past customer during October, 2009 - February, 2010

John Newmark

Arvixe >>USED<< to be a great webhost, now I think they are in trouble. 1. In the last month they have started billing early. First it was 1 monht before renewal of service now they are trying to sneak it in at two monhts before renewal. Ridiculous!

Company Response: Only accounts marked for auto-renewal are charged ahead of time in case an issue with the credit card comes up. Auto-renewal can be turned off at anytime which would allow the customer to pay the renewal fee on or 7 days after the expiration.

Services Period: Past customer during May, 2004 - February, 2010

Lil

I've been web publishing since 1996 and have used many different hosts over the years. Arvixe is the best I have ever used. I use Classic ASP, PHP, Access and MySQL for my sites. Great service, support.

Services Period: Past customer during April, 2009 - December, 2009

Dallas Wright

I have only started with Arvixe today, but already have had the most satisfying Customer Service experience I have had in a long time. American agents who are exceptional technically and personally. Can't miss with service like this!!!

Services Period: Active customer at the time of review. Customer since October, 2009

Stephanie

I have been with Arvixe for the past 2 months after much research and years of experience with their competitors and can say that for me, these guys off the best overall web hosting package that I have found.

Also very helpful and accessible support.

Services Period: Past customer during August, 2009 - October, 2009

Dave

We have been with other hosts over the years. Been with Arvixe 5 months. The assistance and reliability is nprecedented. They have gone out of their way to help.

Services Period: Past customer during March, 2009 - August, 2009

Ahmed Radwan

Hello,
I want to thank the company for the good service, also i want to thank the most active
technical support in the technical support team,
whose name is: Steve Holsapple he is always very polite and i never ever feel that he doesn't want to help

Services Period: Past customer during June, 2009 - July, 2009

Jeff Schenk

Great Service, no downtime issues. Support is quick and gets the job done the first time!

Services Period: Past customer during March, 2009 - July, 2009

Jim

Great customer service and support.

Services Period: Past customer during January, 2009 - July, 2009

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