Arvixe Reviews

Arvixe
785 reviews of Arvixe
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Per

Very unreliable. Servers go down every few days on a very regular basis. Tech support is mediocre and largely outsourced/off-site. Do your research before committing. MyBB webmasters, stay away. I paid for two years and have been regretting it.

Company Response: Sorry for your issues. We will be reaching out to help as much as possible. Please note that as you are on a VPS, since the VPS node has been online 100% of the time, downtime within your VPS are generally caused by usage beyond what your VPS can support.

Services Period: Past customer during August, 2011 - November, 2011

Robert Noeller

Very fast and helpful customer service people.

Services Period: Past customer during July, 2003 - November, 2011

Sandra Davis

You really are the best service out there. I have recommended you highly and your quality in service and value has been consistently far above the rest. I am always so amazed at your customer service and tech support, absolutely outstanding!
Thank You!

Services Period: Past customer during September, 2008 - November, 2011

John Clem

I am satisfied with my reseller's account except for one thing. Arvixe has lowered their hosting prices 2 times in my 7 years and they continued to charge me the higher previous rate until I noticed the decrease and contacted them about the change.

Services Period: Past customer during November, 2004 - November, 2011

Bill Howard

Completely professional operation, excellent up time, rapid response

Services Period: Past customer during October, 2005 - November, 2011

Mark Jackson

Arvixe does a great job providing service, and at the best price.

Services Period: Past customer during January, 2006 - November, 2011

Carl S.

In the past, I tried several different hosts and had problems with all of them like bad support, slow servers, very frequent down times.

Then I found Arvixe in 2004 and been with them ever since. I'm completely satisfied with their service.


Services Period: Past customer during May, 2004 - November, 2011

Jerry

I am pleased overall. A couple of years ago I had some issues and it took awhile to resolve... but since then, it's been great.

Services Period: Past customer during January, 2001 - November, 2011

Shawn

My website is messed up when upgrading form one class to another. They are not responsive and deny responsibility!!

VERY poor customer service.

Company Response: I'm sorry for your issues. We have already worked with you to resolve the issues per our contact.

Services Period: Past customer during January, 2009 - October, 2011

Mark

Good plans, but their SQL servers are extremely underreliable (probably over used). Would avoid for anything serious using asp.net/sql, even on the business plans.

Company Response: I'm sorry for your issues. We stress that upon contacting us in regards to these issues, we route the tickets to the right department and get the issue looked at instantly.

Services Period: Past customer during January, 2010 - October, 2011

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