Contabo Reviews

Contabo
126 reviews of Contabo
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Charles Smith

CONTABO UPDATE - Review
Since my last Review, some things have changed to positive, which makes me feel obliged not only to complain, but also to leave an update.

I removed all of my clients' VPS's to another company due to the above problem explained, but I kept a VPS to see if the problems persisted or improved. It's been a while and the problem seems to be resolved. For privacy reasons, I cannot reveal the content that caused the problem, but the Contabo team solved the problem, which I understand is not 100% their fault, but I cannot disclose it.

Obviously the situation has caused damage to the clients I represent and although everything is fine now, I believe that the same clients are well served in the new company as well.

Regarding potential new customers, I will gradually propose to use Contabo services gradually in the future.

I want to thank the A.K of Customer support, who tried to solve everything in the best way. (I just put the initials of the name, for reasons of privacy of that member of the Contabo team)

Services Period: Active customer at the time of review. Customer since January, 2019

Charles Smith

This Company was good before, not anymore.
This Company was good before, not anymore.
Have many other companies doing the same, If you come here because the price...Go away, because probably will stay more cheap if you pay a little more in other company. Totally disappointed with this company, also its not clear how they handle the Data of the clients, like the ID cards, Passports, Address documents, etc. (Data protection under GDPR), if they have legal authority to collect our personal data and how they stored in EU or USA and if they have he Data Protection Officer (DPO) to handle legally our data. MY ADVICE STAY AWAY FROM THIS COMPANY

If you pay for VPS and they don't let you login to the dashboard is normal, you are burning your money for don't use the VPS

Services Period: Active customer at the time of review. Customer since January, 2020

Scott Mosley

Are all these bad reviews fake?
I don't usually review services but Contabo is getting a bum rap here. I have 8 VPS and 2 dedicated servers and I have not experienced bottlenecking on my bandwidth, CPU usage, or any component. I can't speak to their policies concerning DCMA, but honestly that matters little to me. I've also contacted support multiple times and have always been answered very quickly and competently.

Services Period: Active customer at the time of review. Customer since July, 2020

TopoSaba

Contabo Scam - Suspend ur VPS and Request Money to Reactivate
I have signup and paid for Contabo VPS 4GB Memory/200GB SSD package. After almost two week, I cannot access my server either via Putty, WinSCP or browser.
I check my email, they said that they suspend my server because of misuse however I only just install LAMP and Apache Tomcat on that VPS. Nothing more.
They request $40 for reactivate the VPS.

I check the email, there is a SPAM email from contabo that mention that there is abuse/misuse from my VPS and it will suspend my VPS.

I don't know what abuse can be made by a clean install of LAMP and Tomcat with no page,system or website to deploy. i'm glad that I only subscribe for 1 month and does not migrate my site and data to Contabo yet..

For thos who plan to use Contabo, please beware..

Company Response: Hello, sorry to read about your dissatisfaction, as I can see, we managed to resolve the issue to together with you after all and to your satisfaction. Glad you are still with us after all, wishing you all the best! /Markus

Services Period: Active customer at the time of review. Customer since June, 2021

Wouter

You get what you pay for (DDoS Protection is a lie)
I had a server for 2 weeks at Contabo an chose their service for their promise of 99% DDoS mitigation.
That's not true. I became a DDoS victim by a unknown source and the only thing Contabo did was disable my IP.
After three days Contabo shut down my server forever and I paid for three months and I won't get a refund because of the DDoS.

Their promise of 99% DDoS mitigation is a lie and you should not trust it when you order a server.
You will lose your money and your server when DDoSed.

Services Period: Active customer at the time of review. Customer since April, 2021

Marko

Contabo is DMCA ignored hosting
Contabo is DMCA ignored hosting which host around 100k pirated sites
including there is few for example
207.180.192.29
http://popcornsrbija.com/
http://filmovi.me/
https://www.kokica.me/

ISPContabo GmbH
Usage TypeSearch Engine Spider
Hostname(s)vmi380537.contaboserver.net
Domain Namecontabo.de
Country Germany
CityMunich, Bayern

Services Period: Active customer at the time of review. Customer since April, 2015

Faby Baldovino

FRAUD AND SCAM COMPANY
Absolutely stay away from these fraudsters. They are rude, never support and answer insulting you.
A pain in the a... to deal with.
They attempt in all possible way to blackmail you, steal moneys and ripoff their own customers. It's not worth to deal with these scammers.
In my place, I bought a “vps”, they delivered unusable product and they now refuse to refund.
I will lawsuit and chargeback, but be advised, if you haven't yet bought from them, DONT. Steer right away and buy elsewhere, not worth it to be scammed by these fraudsters.

Company Response: Sorry for the inconvenience. Eventually we managed to clarify this issue you faced together with you and we wish you all the best for the future and much success with your projects!

Services Period: Active customer at the time of review. Customer since September, 2020

david

VPS SCAM
They have the bandwidth capped, I have 600MB in the office, a symmetric line and I have uploaded files to the server at 200Kb / s. After hours of uploading 300MB, which is what the web weighed, sometimes it enters the first one and other times it takes more than 2 minutes to be able to access, that is, lines overloaded and overload on the servers ... save you money. The servers do not know how they will be but the VPS is a hoax, I retested one of his VPS after half a year and exactly the same thing happened to me. By the way, they do not return the money, a company that values losing a customer more than losing € 20 already tells you what type of company it is ... I request a refund the same day of purchase because it is a lousy service and they tell me no They can do it because the VPS involved a cost, which you pay when hiring an installation cost, that they keep the installation costs and give me back the difference ... and they say that it does not matter, that the money does not return it.

Services Period: Active customer at the time of review. Customer since August, 2020

Andrey

Caution, scammers!
I used hosting for only a few days. SSD hard drives are terribly slow as are internet connections. And today they completely turned off access to the server. The site interface is out of date 10 years ago. Registration without order is not available. Customer support responds very slowly. I do not recommend this hosting.

Services Period: Active customer at the time of review. Customer since May, 2020

Norman COHEN

SCAMMERS - be aware before ordering
CONTABO are scammers. we sent money by mistake to them on paypal. they refused to send it back as they say anything we send is non refundable even if it is 15000usd. Be AWARE as their customer servcies is very poor, ineficient. they will try to scam you, better go somewhere safer !!!

Services Period: Active customer at the time of review. Customer since February, 2020

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