
Tom Warren
Consistently good
Always simple, fast, easy. Wish all hosting companies were this easy to deal with.
Services Period: Active customer at the time of review. Customer since January, 2014
Consistently good
Always simple, fast, easy. Wish all hosting companies were this easy to deal with.
Services Period: Active customer at the time of review. Customer since January, 2014
quickest smartest chat support ever
I have used 8 hosting companies for 20 years as a DYI with a day job.
The chat support at siteground.com is the fastest, smartest, and most reliable I have ever experienced.
Never have I had a problem at any hour that I didn't get solved quickly.
Services Period: Active customer at the time of review. Customer since March, 2016
Site ground technical team
Fantastic service. A breath of fresh air to get such great customer service is few and far between. It makes technical issues a pleasure.
Thanks Site Ground
David H
Services Period: Active customer at the time of review. Customer since June, 2015
Customer Service
Every time I've had a technical problem and I've resorted to using the Live Chat, my problem has been solved within a matter of minutes. I'm usually number 46 or something in the queue, but I literally only wait 1-2 minutes until someone answers. Great!
Services Period: Active customer at the time of review. Customer since November, 2015
Great chat online service
The chat online service in every instance has been speedy to respond and resolved my queries each time. Faster than most telephone support services elsewhere, Siteground get 5 stars on this from me.
Services Period: Active customer at the time of review. Customer since May, 2016
Amazing product and service!!
Being a newbie in this area, I couldn't have asked for a better company to work with. From the start, SiteGround has offered me an amazing service and support. 100% recommended!
Services Period: Active customer at the time of review. Customer since October, 2015
Patient and knowledegable
Even when it's my fault (user error) Siteground staff are patient and knowledgeable. Resolving my issues quickly and courteously. I recommend them highly.
Services Period: Active customer at the time of review. Customer since April, 2013
great service
Big problem getting transferred website details from 123.com............just don't want to give out the FTP info...........but now have all the answers from chat, which is as good as you can get time wise.............very quick answers.
Services Period: Active customer at the time of review. Customer since March, 2016
You guys are the BEST support I have ever experienced
SiteGround is hands down the best hosting company that exists. I have been an owner of a web design company for over 14 years and have tried so many that I became numb how companies would be good for about 3 months, then they just become unresponsive.
Services Period: Active customer at the time of review. Customer since October, 2015
Great customer service!
The rep who helped me stayed on the chat until I finished updating my DNS, just to make sure it was correct. Thank you so much!
Services Period: Active customer at the time of review. Customer since April, 2016