Frank
billing inquiry
Excellent service; great response time.
Clear, * understandable *, and accurate communication.
Thanks
Services Period: Past customer during October, 2004 - June, 2012
564 reviews of InMotion
billing inquiry
Excellent service; great response time.
Clear, * understandable *, and accurate communication.
Thanks
Services Period: Past customer during October, 2004 - June, 2012
InMotion Rocks!!!!
I Joined InMotion Hosting about 2 weeks ago and so far I must say I have been very impressed. Customer service is great and very responsive. I have recommended InMotion to everyone I know.
Services Period: Active customer at the time of review. Customer since June, 2012
Great Tech Support / Painless Migration
InMotion is reliable and efficient.
I contacted support needing to be switched over to a server running at least PHP version 5.3+. No problems at all - I sent an email before lunch, came back 45 minutes later and I was already up and running. Painless.
Services Period: Past customer during February, 2011 - June, 2012
Tech Support
I'm a small business owner. I generally don't have time during the day to work on computer issues. I needed tech support at 8PM, so I fired off an email. Not only did I get an email back within 10 minutes, the information that it provided was spot on.
Services Period: Past customer during January, 2009 - June, 2012
Site is slow
Overall Inmotion hosting is the best. But getting support answers on if upgrading to a new server would increase performance or why the webserver appears to be getting slow is almost impossible. They promise to respond, but then nothing happens.
Services Period: Past customer during October, 2010 - June, 2012
Problem Solved
I had some difficulty accessing the website builder program. I notified customer service and they had me up and running in minutes. Thank you!
Services Period: Past customer during May, 2012 - June, 2012
Impressed
Great customer service, fast response to tech questions on my level of understanding.
Services Period: Past customer during May, 2010 - June, 2012
Excellent.
Customer support is quick and efficient. This is the reason I pay a little bit more for inmotion hosting. Obviously these guys have been well trained and have strong product knowledge to even handle some of my stupid questions. Thanks guys.
Services Period: Past customer during August, 2010 - June, 2012
Billing issue
My query was resolved straightaway, happy with the level of service received.
Services Period: Past customer during May, 2011 - June, 2012
Effective Tech Support
A quick thank you and congrats on fantastic Customer Service; in addition to great Help material (videos).
Services Period: Past customer during December, 2010 - June, 2012
