211 reviews of WebServe Canada
Nighmarish and unreliable service with VPS. Continuous tech issues that took either too long to solve or had no reply to, Weekly downtime some over 10 hours, no follow-up on tech issues. One word: Keep away for now if you value reliabilty and professional
Services Period: Past customer during October, 2005 - March, 2006
First 30 days -- great!
After that, several times a week, my site or email would go down. Then, the shared server my site was on became blacklisted, and I couldn't send any email. -- Lots of downtime.. Many hassles... and no money back after 30 days. T
Services Period: Past customer during September, 2005 - February, 2006
We are with them for the past two years at no problem what so ever, uptime been great and no issue contacting support, thanks.
Services Period: Past customer during January, 2003 - December, 2005
Completely unreliable... my site goes down at LEAST twice a week, for varying lengths of time, my email server along with it. I've already lost too much time and money with this ripoff company. STAY AWAY from WEBSERVE.CA!!!
Services Period: Past customer during December, 2003 - December, 2005
I do not recommend them to anyone. I am really sufferiin and I help with moving all sites. Their technical support was good at the beggining and then turned down hill. Too much down time; today, 24 straight of down time and did not come back online!!! God
Services Period: Past customer during May, 2005 - December, 2005
Awful hosting - what a waste of money. Their support is terrible - they have no idea what they are doing. In 3 weeks my site has been down at least twice a week - and I dont even check it often. Who knows how many times it's down that I dont even knowof
Services Period: Past customer during October, 2005 - November, 2005
Customer service and tech support are PATHETIC. Never answer calls, never get back, don't follow thru. Removed service after 3 months sketchy email. No rebates and now they tell me I owe for another year. STAY AWAY from them!!
Services Period: Past customer during November, 2004 - November, 2005
Tech support is horrible. I spent over an hour eduacting the tech support agent on how DNS works. Very clueless. Upon requesting to communicate to another tech support agent, was refused my request. They would not provide tech support over the phone.
Services Period: Past customer during June, 2004 - October, 2005
We've been with them for over couples of years now, to be honest we really haven't had a problem with uptime or anything else, over all it's been a great experience for us.
Services Period: Past customer during January, 2003 - August, 2005
Site was usually down at least twice a month without warning. Most recently down for a whole week and when back online, the most recent backup they had was 2 weeks prior. Technical support okay but seem clueless at times. You get what you pay for.
Services Period: Past customer during March, 2005 - August, 2005
