785 reviews of Arvixe
Have used them for years!
I have used a number of hosts from GoDaddy, iPage, JustHost and FatCow, and none of them compare in price, reliability and customer service to Arvixe. Packages are great and they have a lot of different hosting options! Highly Recommended!
Services Period: Active customer at the time of review. Customer since October, 2012
Superb Hosting Service and Great Customer Support!
I spent a day calling many other providers before choosing Arvixe. I have been happy ever since. Their support has been fast and reliable. After trying other services, Arvixe has been the best by far. Nobody else comes close.
Services Period: Active customer at the time of review. Customer since June, 2012
DO NOT USE ARVIXE PERIOD
I had a nightmare experience with complaining clients and repeated tickets to support about sluggish servers. They are quick to respond but offer run arounds and a book of excuses.
I am now with dreamhost.com and the identical websites perform perfect
Company Response: Hi, we are very sorry for your experience with Arvixe. We are always looking to improve our service and we would like your feedback. If you can e-mail QA [@] arvixe.com we will make sure your e-mails get the utmost priority and assist on any issue.
Services Period: Active customer at the time of review. Customer since November, 2012
Email down second week in a row
This is the second Monday in a row that my company's email has been down. I submitted a ticket 17 hours ago and the issue is not yet resolved and I have not heard anything from Arvixe since 5:30pm. It's an issue when you can not run a business.
Company Response: Hi, we are very sorry for the inconvenience you have had. If you send your ticket to QA[@]arvixe.com we will make sure it is handled right away. We are also reviewing your account to make sure any open tickets are answered.
Services Period: Active customer at the time of review. Customer since June, 2011
Excellent technical support! Fast, accurate and helpful!
I am impressed and amazed by the high quality of Arvixe's technical support! They took my call and within a couple of minutes had determined the problem and had it fixed. Later when an automated install had problems they did the install for me.
Services Period: Active customer at the time of review. Customer since April, 2013
Total mess
Woke up today to see that my website was overtaken by some website in Spanish!!! My website was literally gone, no access to webmail and files via ftp. Complete lockdown. Technical support opened the ticket, but as of right now - NOTHING has been fixed.
Company Response: Hi, we are sorry for the issue you had. When checking your site we did not see any issues (your site is showing) and also did not see any tickets for you. If it is still an issue please contact QA [@] arvixe.com and they will assist you.
Services Period: Active customer at the time of review. Customer since October, 2012
No problems to report
I have had no problems. I was on a shared hosting service with another company who was taken over by Arvixe. I have not had any problems with them. I had to cancel one domain and they were quick to help me with it.
Services Period: Active customer at the time of review. Customer since April, 2012
Nothing but problems with Arvixe Hosting
After 2 days, hours on hold, and talking to six-seven techs website is not working. Each new tech making worst, but promises to fix it.
Company Response: Hi we are sorry you had issues with the service, please note that is not normal. We encourage anyone that has problems to e-mail QA [@] arvixe.com. They provide any assistance that is needed.
Services Period: Active customer at the time of review. Customer since April, 2013
Great support easy to use.
Their service is great and support is quick! This is a short review but its all that is needed.
Services Period: Active customer at the time of review. Customer since January, 2010
excellent support and highly skilled employees :)
I am currently learning php. i had some issues when connecting with mysql by using mysql and mysqli libraries. ex; my database version was not updated with the server, and routines not working.the support always solved my problems after few mins :)
Company Response: Hi, Thank you very much for letting everyone know about your positive experience! We are glad we made your hosting experience a good one.
Services Period: Active customer at the time of review. Customer since September, 2012
