Arvixe Reviews

Arvixe
785 reviews of Arvixe
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Dipen

Great service
I have been using Arvixe hosting close to a year and very happy with the service overall. Arvixe has a well qualified customer service team and can get issues resolved in matter of seconds. Control panel is little slower but not a big deal for me.

Company Response: Hi, Thank you very much for letting everyone know about your positive experience! We are glad we made your hosting experience a good one.

Services Period: Past customer during April, 2012 - February, 2013

Darcy

Arvixe - Goes the extra mile
I've been with Arvixe for several years and have referred my clients to switch to them because their product is so reliable, and their tech support is so helpful. Arvixe always goes the extra mile when other companies wouldn't even take a first step.

Company Response: Hi, Thank you for the review. If you have any concerns in the future, we will be there to make sure your experience continues to be great!

Services Period: Past customer during January, 2009 - February, 2013

David

Never Again
Very bad experience in last 2 months. Everything was ok few months, then uptime for 10 days 56%!! I never had uptime 99,9% according to guarantee their availability. Waiting for help or answer to your email two or more days is normal....

Company Response: Hi, we are very sorry for the experience you had. What you experienced was not normal, it was the result of a DDoS attack. The server was not affected for 10 days through. We would like to discuss this with you more. Please e-mail qa [@] arvixe.com.

Services Period: Past customer during June, 2012 - February, 2013

António

Good service
I have a new customer in Arvixe.

I have experience whith others hosting companies, and in this moment the Arvixe is ok in my experience. Except the Help desk is slow in response to tickets.


Company Response: Hi, Thank you very much for letting everyone know about your positive experience! We are glad we made your hosting experience a good one and hope to further improve our services.

Services Period: Past customer during January, 2013 - February, 2013

Eric

WordPress Install Croaked but Arvixe saved the day.
Was it me or did the Microsoft Web Apps installation of WordPress just drop the ball. In any event, Arvixe support was on the ball and with just a message or two had the permissions correctly in place and even installed the 3.51 WordPress for me.

Company Response: Hi, Thank you letting us know about your thoughts on our service! We strive for excellence and hope to continue giving you great service.

Services Period: Past customer during June, 2012 - February, 2013

Sancy

Good Stuff
I have tried many hosting services, this is by far the best. Hope they continue to be good!

Company Response: Hi, Thank you very much for letting everyone know about your positive experience! We are glad we made your hosting experience a good one.

Services Period: Active customer at the time of review. Customer since January, 2013

khaled

bad story with arvixe
i have hosted a site on arvixe but suddenly they reduced memory limit to my user without any prior notification. they abused me to upgrade my plan which is double of charge of my current plan. their support is too bad.

Company Response: I'm sorry for the inconvenience. The memory limit was not reduced, as the issue was caused by something completely different. We have resolved it and even credited your account with a free months service. Thank you for your patience.

Services Period: Past customer during June, 2012 - January, 2013

Tom

Not worth it.
We have them host several software programs and constantly have problems. Beyond the technical problems the speed is really bad. We are moving to an in house server as soon as possible.

Company Response: I'm sorry for your issues, this is certainly not our intention. I've reviewed the server and it has a 100% uptime. However, our QA team has reached out to you regarding this. Thank you!

Services Period: Past customer during January, 2010 - January, 2013

Rudi

The awesome service I see
Amazing level of customer service. Haven't used the service that much, in order to say how great uptime is, but I'm certain it will be good.

Company Response: Hi, Thank you letting us know about your thoughts on our service! We strive for excellence and hope to continue giving you great service.

Services Period: Active customer at the time of review. Customer since January, 2013

Ivaylo

Not for visited sites !!!
I'm with arvixe from years...
If you have low visited and simple site / without DB and scripts/ is o.k.
If your sites reaches visitors - STAY AWAY: PROBLEMS AFTER PROBLEMS:
Blocked scripts, Blocked DB...
The reason: "HIGH RESOURCE USAGE " and not ref

Company Response: Hi, we are sorry you had issues with the service. Your site was getting large amounts of traffic. When a site becomes more popular, a different hosting plan needs to be used. As a site consumes more resources it is no longer fit for the entry plan.

Services Period: Past customer during September, 2010 - September, 2013

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