Arvixe Reviews

Arvixe
785 reviews of Arvixe
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

John

Arvixe Hosting
I think their customer service is second to none. If I have any question, they are answering immediately any time of the day. When there was a hosting failure once for a couple hours, they comped me a free month. I couldn't ask for more.

Company Response: Hi, Thank you very much for letting others know about your positive experience with Arvixe! We plan on continuing to make our service the best for everyone.

Services Period: Active customer at the time of review. Customer since January, 2012

rajat

very poor php performance
i bought arvixe windows hosting. asp.net works good but php runs extremely slow. even slower then free web hosting. they keep on suggesting for new linux hosting.

Company Response: Hi, We are very sorry for the issues you experienced with PHP on a Windows server. Our QA team has reached out to you to assist you with the issue.

Services Period: Active customer at the time of review. Customer since July, 2012

Pablo V

Good hosting services !
I am learning to build Webs and to me, Arvixe offers the best conditions.
The support service is excellent even if my English is rather bad.

Company Response: Hi, Thank you very much for letting others know about your Arvixe experience!

Services Period: Active customer at the time of review. Customer since January, 2011

Carl Boger

Kudos to Arvixe and Jeff and Andrew...
I had a Malware attack on my website that shut down my site. I was talking to Arvixe technical support for over 2 hours. They took their time and more importantly I felt like they cared about me and more importantly our website! THE BEST SERVICE!!!!!!

Company Response: Hi, Thank you letting us know about your thoughts on our service! We strive for excellence and hope to continue giving you great service.

Services Period: Active customer at the time of review. Customer since January, 2012

Brett Zamir

Best hosting service I've seen
Arvixe employees (customer service or support) are always very professional, courteous, competent, and quite timely in response. Having tried another low budget hosting service, and finding virtually non-existent service, I am more of a fan.

Company Response: Hi, Thank you for the review. If you have any issues with our service in the future, we will be there to make sure your experience continues to be great!

Services Period: Active customer at the time of review. Customer since May, 2009

Brian W

All around excellence
I've been a web application developer for many years, and have used several different hosting providers. While some have great service, they end up lacking in some other area (such as price). Arvixe seems to get it right on all fronts.

Company Response: Hi, Thank you very much for letting everyone know about your positive experience! We are glad we made your hosting experience a good one.

Services Period: Past customer during May, 2011 - March, 2013

Askari

Arvixe: Once A Great Hosting Service Turned to A Total Disappointment
We had numerous speed and uptime problems. If you use Arvixe hosting, check your site availability and speed frequently or be prepared for nasty surprises. When they failed to address our page load speed from 2sec to 18sec, we had no choice to move on.

Company Response: Hi, we are sorry there were issues with the service. We only see one ticket under your account that addresses this issue, which was opened the same day this review was left. We are looking into it and will be contacting you.

Services Period: Past customer during June, 2010 - March, 2013

Bob Skiba

Good service, glacial speed
Service at Arvixe is always excellent. Unfortunately, their servers must be run by hamsters in cages. Pages are painfully slow to load. Email is almost impossible to use because delivery takes so long, as much as 30 seconds for each new page.

Company Response: Hi, we are very sorry for the issues you are having. The issues could come from the fact that ASP sites need a visit to keep the app pool from reloading. QA will be reaching out to you, QA[@]arvixe.com.

Services Period: Past customer during April, 2011 - March, 2013

Mário Gondim

Excellent! Excellent care by Aun Raza (support)
I had a very fast service, my problem was solved in a matter of minutes, with all the attention possible and necessary.
A perfect quality of care, in the person of Aun Raza, who attended me very well indeed.
PS: Increase the salary of Aun Raza, he deser

Company Response: Hi, Thank you letting us know about your thoughts on our service! We strive for excellence and hope to continue giving you great service.

Services Period: Past customer during May, 2011 - March, 2013

Owen Bergman

EXCELLENT!
I'm about as small a customer as a company can have, but the service they give - in all areas, but ESPECIALLY TECH - is SWIFT, CLEAR, PATIENT, FRIENDLY.

Company Response: Hi, Thank you very much for letting others know about your positive experience with Arvixe! We plan on continuing to make our service the best for everyone.

Services Period: Past customer during August, 2008 - March, 2013

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