Billed, but no product delivered, no support
Terrible service, no customer support. Ordered a server, which took almost a week to get set up. I attempted to request a refund within 24 hours after it was clear that shockbyte wasn't going to start the server in a reasonable time; original request was on January 22, asked for an update on January 29, ticket was ignored and automatically closed February 8. ... Avoid this company for any server support.
Services Period: Active customer at the time of review. Customer since January, 2024