Zsolt
I had no problem with Arvixe.
2x downtimes for minutes only.
This is the best price in the market.
Services Period: Past customer during January, 2012 - March, 2012
785 reviews of Arvixe
I had no problem with Arvixe.
2x downtimes for minutes only.
This is the best price in the market.
Services Period: Past customer during January, 2012 - March, 2012
slow on response through tickets, and must offer considerable discounts for fidelity customers.
Services Period: Past customer during July, 2010 - March, 2012
Been having Arvixe as my hosting provider for about 2 months or so now. I can say that the technology, bandwidth, and servers in general are cutting edge. The customer service support has been OK
Services Period: Past customer during January, 2012 - March, 2012
I have been on arvixe for just over a year now. I signed up for a 2yr plan, and that was a mistake. Things were fine for the first 3-4 months, but after that it all has gone down hill. Lot of down time and customer service acts like mindless robots
Company Response: We're sorry for the experience. Management will be contacting you shortly. Your server is showing at 100% uptime for quite a while. So, there is certainly an issue we need to work with you on if you are not satisfied with your uptime.
Services Period: Past customer during January, 2011 - March, 2012
Arvixe was a great choice, BUT now it seems, that they have too many customers & that their server can't handle it any more... some error or other always pops up....
you send them a mail.. no response...
you open a ticket.. respond via mail . no resp
Company Response: I'm sorry for the experience. Please note that our phone and chat response times are less than 2 minutes on average. Management will be looking into your issues and responding properly.
Services Period: Past customer during November, 2010 - February, 2012
Not happy with service at all. Hosting it because OpenCart recommended them. Not sure why they would do it as the service does not seem to be reliable. Site goes down all the time. How would one expect to run an ecommerce site if the site is not even up?
Company Response: I'm quite sorry for the issues. I am certainly not seeing any issues with the server or your site. But please feel certain that management will be reaching out ASAP to get your issues worked out for you.
Services Period: Past customer during May, 2011 - February, 2012
Not reliable. The performance is bad very often. Even a static page with only several sentences and no picture got minutes to load it.
Recently the site does even down frequently.
Not recommend!
Company Response: I'm sorry for your issues. Management will be following up with any open and/or closed issues you have and personally reach out to make sure your issues are resolved. I do see that you still have your account and your server is performing optimally now.
Services Period: Past customer during November, 2011 - February, 2012
Arvixe degraded dramatically lately. We are loosing a lot of business due to the service outages, including IIS, SQL, lost emails. QA: some guys are very good, others have no clue. There is no working email notification on service outages.
Company Response: I'm sorry for your issues. Management will be following up with any open and/or closed issues you have and personally reach out to make sure your issues are resolved. I do see that you still have your account and your server is performing optimally now.
Services Period: Past customer during March, 2010 - February, 2012
DO NOT USE!!! I've been using them since 7/26/2011 and on 8/18/11 to today 1/27/12, I've sent 40 emails to them trying to get issues resolved. 8/18, my websites (2 of them) were down for 8 days. Response is bad - 12 hours to get a reply. QA - Joke!!!!
Company Response: Upper management will be following up with any open (and closed) tickets that you have immediately. I see that you still have your account with us and the historical uptime of the server is 100% for 2+ months, I'm hoping that your issues are resolved.
Services Period: Past customer during July, 2011 - January, 2012
Used them for a year and a half now. I run a few sites that are not mission critical on Windows shared hosting plan with MSSQL. Next to no downtime and good overall performance. Control panel is detailed enough to allow full control. I'd recommend.
Services Period: Past customer during May, 2010 - January, 2012
