Michael Klauss
The support from this company is AWESOME. They go out of their way to help you with your problems! Hats off to them.
Services Period: Past customer during August, 2006 - May, 2007
403 reviews of HostForWeb
The support from this company is AWESOME. They go out of their way to help you with your problems! Hats off to them.
Services Period: Past customer during August, 2006 - May, 2007
used to be good, now there's no tech support. they fired everyone good and hired one guy who handles all the tickets, knows nothing and more than that gives you an attitude. We will be moving soon, if there's no change
Company Response: Mike , No we did not fire any of good techs and did not hire 1 person to handle thousads of clients :)
Please contact president at hostforweb.com, something fishy here.
Services Period: Past customer during January, 2004 - April, 2007
Terrible customer service. Have lost many clients on my reseller account due to many many email problems.
Company Response: tonyciccolella.com is not even registerred, nor we had orders for tonyciccolella.com. Our client?
Services Period: Past customer during August, 2006 - April, 2007
After changing many webhosting companies I have found hostforweb. What I love most? A super-mega-fast chat response. No kidding and no kissing anyones butt. Anyone knows how to sell but this guys know how to MAINTAIN a client also.
Services Period: Past customer during August, 2006 - April, 2007
Everything is good except the customer support. All they tell you is no that can not be done. They should at least give you work arounds. Also they do not know unix very well.
Services Period: Active customer at the time of review. Customer since February, 2007
I've used them for 4 years and haven't experienced any problems. They have great customer service response and resolved my problem immediately
Services Period: Past customer during September, 1993 - March, 2008
Recommended to everying, worth every penny!
Pavel.
Services Period: Past customer during August, 2005 - January, 2007
Hostforweb WAS good once. After 5 years I'm leaving. Constant downtime now, support that used to be good not says 'submit a ticket' and just overall a huge slide in service. The term Has Been is very appropriate here. Good once, but now they really suck
Company Response: Dear Mike. This has been the uptime for the shared server that you were on.
This month: 99.816%
Last month: 99.893%
Last year: 99.922%
There were no uptime issues on the server besides for routine upgrades. If you have any other issues or concerns you can email me directly @ vadim at hostforweb.com to directly discuss any issues or problems.
Services Period: Past customer during April, 2002 - January, 2007
Finally found it - troubles free hosting, love support, friendly techs.
Services Period: Past customer during July, 2006 - December, 2006
COnstant E-mail problems. E-mail not getting to me or my clients and e-mail they send doesnt get thru. I have never had more problems with e-mail in my life.
Tech support says there is no problem.
Moving 3 accounts to another webhost as a result.
Services Period: Past customer during March, 2002 - December, 2007
