403 reviews of HostForWeb
Several times a year my domain and/or email is unresponsive. HostForWeb migrated my domain without notifying me, which caused a loss of several days of email. Some software does not work as expected. Human service has been great.
Services Period: Past customer during March, 2003 - June, 2005
HostForWeb is fantastic, and I say so because they have great, fast customer service, have a terrific control panel with a full set of options, delivery speed and uptime is good, and their cost is really, really reasonable. I have two sites there now.
Services Period: Past customer during April, 2003 - May, 2005
they actualy seem to do what they sey they will,..you dont get that very often....
Services Period: Active customer at the time of review. Customer since April, 2005
We have used Hostforweb for a while now and have had nothing but a pleasant experience with them. I use them for two sites I have.Further the response I have received from them when I had technical questions is unmatched. They are knowledgeable and quick!
Services Period: Past customer during January, 2003 - April, 2005
I like this host. Very gooood host with great support, i have problems with english, cuz i from Russia. And these guys are always step by step explain to me, all what i need in 5-20 minutes by ticket. I really appreciate this. Sp. thx for Jason H, Fred,
Services Period: Past customer during October, 2002 - March, 2005
Almost 2 years now. No major problems and uptime is good. I can recommend them. Thank you.
Services Period: Past customer during July, 2003 - March, 2005
Pros: Quick support/setup, excellent features, reliable "uptime".
Cons: Serves a big slow. Email *extremely* unrealiable (many emails getting delayed for hours), and tickets to help desk result in either unknowledgable techs or passing off the problem as
Services Period: Past customer during December, 2004 - March, 2005
I have reseller account at HfW for about 2 years now. Very fast and helpful support, excellent prices, very good service quality - I can recommend them.
Services Period: Past customer during April, 2003 - March, 2005
I used to love these guys. I've been with them for over a year. But they've become increasingly unreliable over time. I'm now chatting with support once a day just to get my email. And when I ask why I don't get a straight answer. Can't recommend them any
Company Response: Erin, I confirm that there were some issues with that server last month, they are resolved now ofcourse. Anyway the uptime is still over 99.5% we guarantee. Alertra report:
JAV2 2 hrs, 44 mins, 22 secs 99.621%
You are a client with us since March 6, 2003 and there were no problems with that server for almost 2 years, it does not look fair.
Services Period: Past customer during May, 2003 - February, 2005
PROBLEMS: Difficult to get shell access. Email problems-would stop working without warning-very bad. Tech support is abysmal. They respond quickly-with gibberish. Lots of downtime. Every day get errors from remote cron jobs. Ignore questions. Stay away.
Company Response: Jeffrey, I did some check and here is what I found. Difficult to get shell access? Ticket RBF-39175 - Posted on 03 Dec 2004 10:09 AM shell enabled - on 03 Dec 2004 10:12 AM. OPC-90729 Posted on 23 Dec 2004 04:02 PM, shell enabled 23 Dec 2004 04:13 PM. KBH-65017 Posted on 23 Dec 2004 04:27 PM, shell enabled on 3 accounts requested on 23 Dec 2004 04:31 PM. RBF-39175 Posted on 03 Dec 2004 10:09 AM, 3 shells enabled on on 03 Dec 2004 10:12 AM.
That is 4 last check tickets. Yes due security reason we require to contact support for shell access, is that difficulty you mean? I have not found any tickets for mail problems. Response time is good. Downtime? Here is your server "Paris" lat 30 days uptime by alertra.com - 99.926%
Services Period: Past customer during July, 2003 - February, 2004
No shady tactics or fees. Unlimited Performance, Security, & Speed!
