357 reviews of Web.com
The absolute worst! They took down my site and replaced it with a cheap generic site that totally misrepresented my business. Getting this fixed cost money but ditching web.com was my only hope. These "designers" are totally UNtrained!
Services Period: Past customer during June, 2001 - September, 2011
FRAUDULENT COMPANY! STAY AWAY! STOLE $200 AND NEVER GAVE US SERVICES! WOULD NOT HELP US! HAD TO CANCEL CREDIT CARD TO GET AWAY FROM THEM!
Services Period: Past customer during August, 2011 - December, 2011
They are fired. I had to edit over half of the web page they made for me. My Face book add still had errors on it when they billed me after taking a month to build it. I have no SEO support and they never made changes. I've paid so much to do their work.
Services Period: Past customer during October, 2011 - December, 2011
STAY AWAY. For years I was a happy Discount Domain Registry customer until web.com took charge. The domain renewal and billing system is totally confusing and archaic, they charge whatever they want for renew your domain and you cant do anything about it.
Services Period: Past customer during November, 2010 - December, 2011
HORRIBLE SERVICE!! They claim they won't bill you until after a 30day free trial ends, and I get billed INSTANTLY BY THEM. Fight with them for over 2 weeks supplying tonnes of proof they DID in fact take money from me, still unable to get it back. SCAM
Services Period: Past customer during November, 2011 - December, 2011
I wish I never transfered my service to WEB.COM!
The service is the worst!
They have my account so messed up, that I cannot even get help.
They sure didnt have a problem charging my credit card though!
Please dont use this service, you will regret i
Services Period: Past customer during September, 2009 - December, 2011
THIS IS THE WORST WEB HOSTING COMPANY EVER! They flat out lied to me on several occasions. They have no problem taking your money which seems to go up every time you call them. They have screwed my DNS servers up and it has been 2 days email down! WTF
Services Period: Active customer at the time of review. Customer since November, 2011
If you decide to order a custom site, please be aware that the design team only has 1 1/2 hours to create it (45 minutes to write, 45 minutes to design). This results in very simple, rushed sites which, for the cost, isn't worth it.
Services Period: Past customer during January, 2008 - November, 2011
I asked them to build me a website for ecommerce and they did everything but. They basically just put together a half-a$$ website with no product listings and only three pages. They also said that they would add up to 500 products, but not one listed.
Services Period: Past customer during December, 2009 - November, 2011
after an 8 day running battle with tech support I have been informed that the 3 issues I have will not be addressed, and I will not be refunded for the downtime. I am a paying member for 5 years, I am pissed!
Services Period: Past customer during April, 2005 - October, 2011
