357 reviews of Web.com
Ever since Web.com was taken over by Interlan, I have experienced major problems. My server for hosting and mail has been down for 3 days and they keep telling me that I have about 48 hours before they can resolve my problem.
Services Period: Past customer during February, 2002 - September, 2007
Like the rest of the reviews here, this is THE WORST company to deal with - especially for a young business and amatuer web developers! I am worried about being able to get my domain name back! Does anyone have a recommendation for a novice at this stuf
Services Period: Past customer during June, 2007 - September, 2007
it's as bad as people say and worse. The customer service is as bad it gets . My site is down and I'm watching money go down the drain. I'm planning on switching. I'm scared about them holding my domain hostage as another poster mentioned. STAY AWAY!!!!
Services Period: Past customer during September, 2003 - August, 2007
TERRIBLE TERRIBLE TERRIBLE. a Nightmare. I can't access anything. I am just trying to get My files back so I can change carriers. They don't respond to my tickets, they just keep sending them to "specialist teams" TRY ANYWHERE ELSE.
Services Period: Past customer during July, 2002 - July, 2007
The worst support I've ever dealt with. Email accounts were moved without any notification. Worse yet, their servers would reject all mail from my internal servers. I couldn't send mail to my own accounts. Support said nothing they could do.
Services Period: Past customer during January, 2000 - July, 2007
They charged me $150 for a backup of my database.
Services Period: Past customer during January, 2002 - July, 2007
Interland's tech support was marginal, web.com is clueless! They moved my server's IP without ever notifying me, their tech support will say anything just to close the ticket. STAY AWAY! I've moved all my accounts elsewhere!!!!
Services Period: Past customer during January, 1998 - June, 2007
tech support awful. you call for an issue, and they place you on hold wile they talk to their admin for resolution. waste of time and frustrating. too many errors on their part.
Services Period: Past customer during April, 2007 - June, 2007
THEY WILL HOLD YOUR DOMAIN NAME HOSTAGE. I have been trying to get my domain registration, transfered for over a month. Without control over the Domain name you can not run on another server. They have ruined my business. Thousands of dollars lost.
Services Period: Past customer during November, 2006 - February, 2007
Terrible Reliability and Tech Support - Both my sites and Email have gone down for DAYS before the issue has been resolved. Tech Support just says "they're working on it"
Services Period: Past customer during January, 2006 - February, 2007
