357 reviews of Web.com
This company has been nothing but a headache for me. Their customer service is a real joke, they charge your credit card like it is their own and try getting a refund. Not possible.
Services Period: Past customer during July, 2006 - August, 2008
Interland was OK but we then moved to another ISP because of price and cancelled our account web.com kept charging We then cancelled SEVERAL more times and they still charged us. If you cancel with web.com block your credit card account from them.
Services Period: Past customer during January, 2001 - January, 2004
My hosting plan has been "upgraded" from unlimited email and unlimited subdomains to a fixed number of email accounts and no included subdomains. During the upgrade web.com "lost" one of my email accounts and deleted the mail stored in that account.
Services Period: Past customer during August, 2001 - August, 2008
Their business practices are so reprehensible i'm surprised there isn't a class action lawsuit. if you have a business you will loose money due to dwntime (web and mail) the rest of you will just be frustrated beyond belief!
Services Period: Past customer during January, 2004 - July, 2008
Do not waste your time with this company. Their customer support is a total joke. The database in my website got wipe off by virus, twice in the last 3 months and to restore it I have to pay $150 each time. When I argue about their responsibility to prote
Services Period: Past customer during June, 2004 - March, 2008
I have ONE Week without mail service, and the tech support doesn't know when will be fixed!
Services Period: Past customer during January, 2000 - January, 2008
When you call in for support, none of the phone lines work. Once you get in touch with someone, they will ask you "what is the secret word?" Then they will transfer you to a department that is another dead phone line.
Terrible company.
DO NOT USE TH
Services Period: Past customer during January, 2006 - December, 2007
signed up for website and never heard back from them. its now been over 2 weeks. my search for a good ecommerce website continues
Services Period: Active customer at the time of review. Customer since November, 2007
Since Interland was bought by web.com it has been a major drop in quality and service. Customer service is spotty, tech support is poor. I left for another provider
Services Period: Past customer during January, 2000 - October, 2007
The service has plummeted within the paMy site has been down 4 times within the past 4 months. The Philipino cust service reps are difficult to understand. Every hour my site is down, that's money down the drain. I am searching for a more reliable host
Services Period: Past customer during July, 1998 - October, 2007
