138 reviews of 3iX
OUT 96 dollars PLUS
Currently out $96 for dedicated IP address, Rapid SSL triple billing for this year, and for 3 years. I had just renewed my Excite plan 06/07/2017, so out another $20 because I decided I am done with 3ix, moving to another web host. Paypal complaint filed.
Services Period: Active customer at the time of review. Customer since January, 2008
Administration, Billing, Support rejects E-Mails automatically
1-Administration/Representatives do not answer E-Mails (automatically messages return to sender despite than in their web say: "contac us"
2- If you have a question you have to open a "Ticket" that can take more than 24hours to answer if you lucky.
Services Period: Active customer at the time of review. Customer since January, 2017
VERY, VERY Bad customer services + Thieves
Lately, you can't get in touch with them. The UK 0800 number doesn't connect and the 0203 number goes to a Pharmacy.
The took over USD$200 on top of an Invoice and I cannot get hold of them to get it back. 6 months now.
STAY WELL CLEAR. DISGUSTING
Services Period: Active customer at the time of review. Customer since June, 2009
Unreliable
Connecting the server is takes long time and you get a blank page.
now my website is offline more than a week and now can't connect to their website 3ix.org......
customer services are very poor
Services Period: Active customer at the time of review. Customer since June, 2005
Do not use
Cant believe how bad these people are and uk phones do not work paid for id protection they billed me twice and still my details are public i verified my email 6 times and still they ask for verification then suspended domain won't answer refund request
Services Period: Active customer at the time of review. Customer since April, 2017
terrible, unprofessional, dishonest.
Their support is terrible, had hard time with them so I requested promised 30 days refund. They did not refund, and acted in total disgrace, rudely and unprofessionally. Cheap hosting does not mean good hosting. Save yourself misery - don't go near!
Services Period: Active customer at the time of review. Customer since March, 2017
Support has no idea of what they are doing.
I am an active, paying customer since Nov 2016. It started great. Now, site builder doesn't work. Support keeps telling me it is fixed, lasts about 30 minutes then nothing. Support is lies and lip service. Stay away from this company. Worthless.
2 weeks
Services Period: Active customer at the time of review. Customer since November, 2016
Utter disgrace! Stay well away from thse cowboys.
I have been with 3ix for over a decade, had sites, hosting etc. up until recently they were great but then BOOM! Crapola! Stay well away from them!
Services Period: Active customer at the time of review. Customer since January, 2005
Avoid
Avoid they take your money refuse to return it fail to renew your domain poor service refuse to answer mail british phone numbers on the site are fake avoid at all cost
Services Period: Active customer at the time of review. Customer since September, 2008
Really bad service
never again this provider
Services Period: Past customer during January, 2007 - November, 2016
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