138 reviews of 3iX
domain always down
All the negative reviews have already been said, I don't have any words to say but the 3iX webhosting service is really really really BAD!!!! I'm a loyal customer since 2005 and now its 2026, most of the time our websites were down for like 15 days in na month, I'm paying for Extreme package and i dont get the service that I'm paying for.
Services Period: Active customer at the time of review. Customer since January, 2026
3ix.org / HostFast Group the worst service in the world
I have been a loyal customer of HostFast Group, support-billing.com, and 3ix.org for almost 18 years, but to be honest, the services have deteriorated so much over the last 5 years that it is no longer possible to stay with this company. Due to complete dysfunctionality, I was forced to move all my domains to another provider. On average, the servers were up less than 30% of the time, which is an absolutely unusable service for a company that wants to present its services on the Internet. The advertised 98% availability from 3ix.org is a completely unrealistic utopia that has never been fulfilled. On average, the website worked less than 30% of the time, with hourly outages every day. Every day, I had to complain about these outages, exceeding access limits due to zero protection against bots, etc. Nothing works, absolutely nothing. Website protection doesn't work, a billion spam messages, daily outages, the website didn't work most of the day, and this happened every day. Absolute madness. Uploading content to the servers took half a day, hours and hours, there were many interruptions due to connectivity outages, and everything had to be uploaded again and again, even though I have a 500 Mbps internet connection, often even faster. I absolutely do not understand why the owners of 3ix.org and other companies that are part of the group do not try to maintain at least some standard, do not invest in the system, and prefer such a terrible, devastating decline in services. I recommend that all potential clients avoid this service, which does not work and is completely dysfunctional. For me, after 18 years, the service is completely dead... I strongly and emphatically warn against using the services of this provider.
Services Period: Active customer at the time of review. Customer since December, 2008
2ix is a terrible company
I wonder how they still manage to be in business till now. They stole my hundreds of dollars. They claims to have 30 days money back guarantee with no questions asked. That's all bullcrap. Thats how I got scammed
Services Period: Past customer during April, 2023 - February, 2024
Poor service not recomend
I´m very tired of this service very poor and terrible 1 month for solve an issue, not recommend to anyone.
Services Period: Active customer at the time of review. Customer since April, 2023
Terrible Customer Service
I received an email from 3ix stating that my web hosting account had been suspended because I had failed to respond to a phishing complaint within 72 hours. I never received an email stating there was a problem. I attempted to find out specifically what was wrong, but all 3ix would say was the account was suspended due to phisihing, and it would cost $50 to have the suspension removed. Without knowing what the specific problem was, and without being able to access the hosting account due to the suspension, it was clear I would be subject to future suspensions. This was such an unusual situatiopn I wondered if this was a scam.
At any rate, I realized 3ix is not a competent company and that I would have to move all of my domains and hostings accounts to another provider.
Services Period: Active customer at the time of review. Customer since April, 2020
the download is so slow. Asking payment is fast
wake up do it better
Services Period: Active customer at the time of review. Customer since January, 2020
THE WORST HOSTING COMPANY EVER
The worst hosting company ever
Services Period: Active customer at the time of review. Customer since December, 2012
NO TECH SUPPORT
MY SITE HAS BEEN DOWN FOR WEEKS AND THE TECH SUPPORT IS NON EXISTENT. THEY HAVE AN ONLINE SUPPORT SYSTEM WHICH IS PATHETIC
THEY DONT EVEN ANSWER - YOU CANT GET THROUGH OTHER THAN ONLINE CHAT - NO OTHER CONTACT VERY POOR SERVICE,NEVER USE THEM AGAIN, POO
Services Period: Active customer at the time of review. Customer since January, 2018
Avoid 3iX at all costs
Completely and utterly INCOMPETENT. Too many issues to list... Their customer service is non-existent. They do not seam to understand basic enquiries and will just send generic answers to everything. UTTER RUBBISH. I'm glad to move my site and domain
Services Period: Active customer at the time of review. Customer since August, 2019
Worst provider
3ix are shocking in every way. Our website has been down for over 24hours because they can't get a server up and they have no backup solution in place. On top of this their support is terrible, they are rude and completely unresponsive.
Services Period: Active customer at the time of review. Customer since July, 2016
Save 20% plus get 24/7 real expert support. Code HOSTSEARCH
Next-Level Managed Hosting. Perfect for beginners, built for professionals!
Premium Performance at a fraction of a cost.
