Miloslav
3ix.org / HostFast Group the worst service in the world
I have been a loyal customer of HostFast Group, support-billing.com, and 3ix.org for almost 18 years, but to be honest, the services have deteriorated so much over the last 5 years that it is no longer possible to stay with this company. Due to complete dysfunctionality, I was forced to move all my domains to another provider. On average, the servers were up less than 30% of the time, which is an absolutely unusable service for a company that wants to present its services on the Internet. The advertised 98% availability from 3ix.org is a completely unrealistic utopia that has never been fulfilled. On average, the website worked less than 30% of the time, with hourly outages every day. Every day, I had to complain about these outages, exceeding access limits due to zero protection against bots, etc. Nothing works, absolutely nothing. Website protection doesn't work, a billion spam messages, daily outages, the website didn't work most of the day, and this happened every day. Absolute madness. Uploading content to the servers took half a day, hours and hours, there were many interruptions due to connectivity outages, and everything had to be uploaded again and again, even though I have a 500 Mbps internet connection, often even faster. I absolutely do not understand why the owners of 3ix.org and other companies that are part of the group do not try to maintain at least some standard, do not invest in the system, and prefer such a terrible, devastating decline in services. I recommend that all potential clients avoid this service, which does not work and is completely dysfunctional. For me, after 18 years, the service is completely dead... I strongly and emphatically warn against using the services of this provider.
Services Period: Active customer at the time of review. Customer since December, 2008
