InMotion Reviews

InMotion
564 reviews of InMotion
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Suspended Service

We had our service suspended this week on Monday, August 6. No one was notified except via email and the email was down so there was no way or us to know what was going on. In the future, DO NOT SUSPEND our SERVICE under any circumstances.


Services Period: Past customer during January, 2009 - August, 2012

excellent
Everytime I have called, the support person has been very nice, patient, and helpful.

Services Period: Past customer during June, 2012 - August, 2012

Superior Customer Service
I needed information regarding billing and was connected with Jasmine. She was friendly and most professional and willing to extend herself to ensure that I was satisfied and that my questions were answered. Good job, Jasmine!

Services Period: Past customer during August, 2010 - August, 2012

help with tech support
spoke to david
He was very helpful
and was beyond GREAT!!!!!!!!


Services Period: Past customer during January, 2006 - August, 2012

NEC PLUS ULTRA!!!
Customer Service is absolutely GREAT!!!
Thank you very much Dana D.!!!


Services Period: Past customer during August, 2010 - August, 2012

Sawyer in support was great when I had a problem
I hadn't logged into the control panel in months and couldn't get where I needed to go. Even though it was late at night, Sawyer was available by chat, and when that died he answered the phone. Saved me a lot of frustration.

Services Period: Past customer during September, 2011 - August, 2012

Everything is perfect!
The only thing that could make it better is if it were free, but when service is a spot on as this, you don't mind paying. Customer service is always available, always polite, and always fixes it without making me feel like the nontechnical moron I am!

Services Period: Past customer during September, 2010 - August, 2012

Great host
Despite having a few glitches - downtime, email server issues, etc... InMotion is always responsive and courteous and they follow through. A+

Services Period: Past customer during June, 2010 - August, 2012

Requests for reviews are annoying - but . . .
Even when they're deserved I hate getting requests for reviews. It's just one more email to take up time I don't have. I invest this time and review without regret or resentment. Inmotion - you're worth the effort. I highly recommend them in every dept.

Services Period: Past customer during September, 2011 - August, 2012

Website
No problem, I got good service.

Services Period: Active customer at the time of review. Customer since August, 2012

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  • Server & Network Speed
  • Price & Value for Money

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