356 reviews of Web.com
Beware !!!!!!
This company called to say there offering a special to deign and hosting. She said there's no charge until you view and host your site. Site was elementary and the charged me the same day. I can't get customer service. I am making an FTC complaint.
Services Period: Active customer at the time of review. Customer since June, 2015
Not worth a tenth of the charge for a small service business
These folks started with a 20 minute interview, the key points of which were totally ignored. I already had a website and wanted it replicated and for them to provide the marketing offered.
After 2 months, I got most of my $ back but now need rebuild.
Services Period: Active customer at the time of review. Customer since April, 2015
Dont do it
Absolutly horrible dont go to web.com they scammed me But if you are looking for a company to build your website i would go to xermmo.com they do a much better job.
Services Period: Active customer at the time of review. Customer since May, 2015
As long as everything's working, it's great!
When things don't work, assistance is limited to lip service. If the problem is behind the scenes, where you have no control, you're out of luck.
It's so bad that my members can't get onto my website, and I can't edit or upload pictures.
Services Period: Active customer at the time of review. Customer since August, 2006
check your credit card and cancel as soon as possible
The templates are limited not not suitable for most company. They advertise for .50 cents a month, but the real charge is 14.95 a month for nothing. The monthly cost is a 4 week period instead of a month, creative way of increase the charge.
Services Period: Past customer during February, 2015 - May, 2015
Calling them Scam Artists is Putting It Lightly
Hire web.com if you want...
- Dated software with no features
- 0 customer support
- To get billed more than you were told
- To get billed after cancellation
You're better off having SetMySite build it for you or doing it yourself on SquareSpace
Services Period: Active customer at the time of review. Customer since August, 2012
Total scam
Trying to cancel this service is impossible. They just keep charging your credit card and after hours upon hours of being on hold I finally had to call my credit card company and have them stop the monthly charges. Web.com did nothing but steal from me!
Services Period: Active customer at the time of review. Customer since March, 2015
Worst Experience ever.
Due to technical issues, I wasnt even able to start my website building. then I called the customer support, they put me on hold and spend 20 minutes then they told me this problem cannot be solved!!
all 4 their people who picked up my call are horrible.
Services Period: Past customer during April, 2015 - April, 2015
Web.com not worth it/lies
Don't put your money into the site. I thought the customer service was great until they lied. I canceled my account and the woman on the phone said I would receive my refund in two to three business days.I get an email saying my refund was denied. liars.
Services Period: Past customer during September, 2014 - March, 2015
Worst and most unethical web host ever!
Need I say more? I registered a URL and signed up for a packaged based on a review a well-known publication. The charged me 4 x what I signed up for EVERY MONTH! for 3 months. No online support, just an 800 tel for a CALL CENTER that takes messages. SCAM
Services Period: Past customer during December, 2014 - April, 2015
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
No shady tactics or fees. Unlimited Performance, Security, & Speed!
