356 reviews of Web.com
Worst Thieves Ever
I was unknowingly able to build 31 pages of my Website on Web.com and when I called in to get some help with setting up the shopping cart they wiped out all my work, charged me a bunch of money and blocked my access to the website building tools.
Services Period: Past customer during May, 2013 - June, 2013
Still charging credit card years after "canceling"
Where's the class action lawsuit? This company is a scam. You cannot cancel online - they make you call them, then put you on hold for hours, then finally say you are canceled - then continue to charge your credit card. Let's get the lawsuit going!
Services Period: Active customer at the time of review. Customer since February, 2008
web.com dont go there
I contacted the support 4 times I've got more than 12 hours later crap answer on how to fix my problem. after 6 emails exchanged and 24 hours lost I give up. anyway very disappointed for the price asked compare to others.
Services Period: Active customer at the time of review. Customer since May, 2013
SCAM DONT BUY LISTEN!!11
About 2 months ago I started paying $5 for a website. Now they charge me $28 a WEEK, I am going to my bank and setting up a blockade.
Terrible customer service they hang up on you!
Services Period: Active customer at the time of review. Customer since March, 2013
Stealing money by selling hosting service.
Three months ago I hired hosting at web.com and I must pay $12.55 for hiring it a year. But right after that every month they charge me $12.55 and deduct it right from my credit card. When I complained they didn't give any response up to now. It's Fraud
Services Period: Active customer at the time of review. Customer since January, 2013
GOOD JOB
it seems to be good enough for our site, will try it.
Services Period: Active customer at the time of review. Customer since February, 2011
GOT ME ALSO.
I tried web.com for 2 days, had to cancel. I soon received a $7.95 charge on my credit card. Tthe next month I received a charge of $19.95 neither charge stated what these were for. I called and was told I agreed to the terms which are many pages long.
Services Period: Active customer at the time of review. Customer since March, 2013
24/7 Technical Support Useless
everything is perfect for us we are using as a reseller since 2001 but now their 24/7 technical support totally useless i really don't know they will improve their 24/7 technical support i am really happy because of Timothy Birch and Gina both r helpful
Services Period: Past customer during March, 2001 - May, 2013
Web.com is a scamming website company
I was a client of web.com for a hold year; doing that time the work they did on my website was very unprofessional they wouldn't be a good website company to do business with to get a website build by. I pay them hundreds of dollars to help me build one.
Services Period: Past customer during March, 2010 - March, 2011
Terrible
Never has a company brought me to this level displeasure. They lost our entire website/files, left an old platform of hosting open for no reason than to charge us $20 a month for something we didn't need/use, the reps could care less what you have to say
Services Period: Active customer at the time of review. Customer since March, 2009
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
No shady tactics or fees. Unlimited Performance, Security, & Speed!
