211 reviews of WebServe Canada
Their price isn't attractive but I didn't know any better (like netfirms IMO) back then so I registered two year term. They automatically charged me 30 days before next renewal day and NO refund. Never returned my call as they claimed they would.
Services Period: Past customer during January, 2007 - January, 2009
No telephone call returned. Not 24/7 as advert. No one there for hours on live chat. No one there on the weekend. Fixes occur mondays.
Services Period: Past customer during August, 2008 - December, 2008
We have been with them for over 4 years, very relaible, have had few issues recently and was told is related to their network expansion, but all my issues was taken care of very proffessionaly. Can't complain, highly recommended.
Thanks
Services Period: Past customer during August, 2004 - December, 2008
I have been with webserve for almost two years. Was happy for first year, then couldn't upload pages anymore. Took them over three months to resolve the issue. Now my website has been down for almost two weeks. Nobody gets back to me.
Services Period: Past customer during January, 2007 - November, 2008
if i could score lower i would
Services Period: Past customer during November, 2005 - November, 2008
I left Webserve in September. Move all Domains and Sites. Still getting fraudulent invoices. It is frustrating because their communication is horrible and every time they falsely invoice me, I need to deal with them. I asked that they delete all my
Services Period: Past customer during January, 2005 - September, 2008
4 years ago these guys were OK. Now e-mail service goes down, message delay is 2-12 hrs, tech support, customer support, even sales require you to leave a call back number, with 1 day response time. I'm switching.
Services Period: Past customer during September, 2004 - November, 2008
Terrible. Worst web host I have ever encountered. Email has been down for the past 20+ days. Tech support hangs up, disconnects chats, closes tickets without responding to them, and offers excuses and false promises.
Services Period: Past customer during November, 2006 - November, 2008
Email & website has been down for 18 of past 20 days (down again) - no response from customer service tech people - no one responds to emails/phone/live chat - disaster for my business & can't even switch as server that domain is on is not responding at a
Services Period: Past customer during January, 2006 - November, 2008
I'd tell you to run from this company, but I don't think it'll suffice. In fact an F-18 might be more suitable.
Their 100% uptime guarantee is total farce, and god help you if you need to get in touch with anybody. Stay far, far away!
Services Period: Past customer during August, 2006 - November, 2008
