Polymath Pioneer
Great Support
Very happy with support and service.
Services Period: Past customer during January, 2009 - August, 2012
564 reviews of InMotion
Great Support
Very happy with support and service.
Services Period: Past customer during January, 2009 - August, 2012
Thank you InMotion
I don't often need help, but when I do the good folks at InMotion get right on it, and either resolve it quickly, or stay on it until it is resolved. What more can I ask for ?
Services Period: Past customer during June, 2006 - August, 2012
Help with login
Very efficient and effective.
Services Period: Active customer at the time of review. Customer since August, 2012
Glad we went with InMotion
As usual, your Tech Support is always extremely helpful & answers all our questions. We never have to wait long & they take care of whatever issues we are having. We are very happy with InMotion & tell others of your wonderful Tech Support.
Services Period: Past customer during February, 2012 - August, 2012
Great Customer Service!
I called to set up my account and again later to get help transferring my old site to the new hosting. Everyone I talked to was professional, courteous, and knowledgable. I never felt rushed and didn't have to wait on hold. I won't hesitate to call again!
Services Period: Active customer at the time of review. Customer since August, 2012
Solid value, good buy
I've found InMotion the best of the half-dozen web hosts I've used over the past ten years. Tech support responds quickly and appropriately without a lot of finger-pointing or boilerplate. Very satisfied so far.
Services Period: Past customer during July, 2010 - August, 2012
More than expected
Most people dread contacting support through any company; Never knowing what you're going to get in return. I have to say though.. The couple of times I've had to contact over the years - So far, I've been impressed with speed and quality of support.
Services Period: Past customer during October, 2008 - August, 2012
Problems with Email Address Book
Over 10 minutes to talk to a technician. A backup was used for problem, but it was not resolved and no other solutions were offered. Later I released the changes I has made just before call were in place, so no backup was actually in place! Wasted time.
Services Period: Past customer during July, 2010 - August, 2012
You have failed me for the last time.
After ten months I have left IMH for Bluehost. The quality of IMH just wasn't suitable for my needs. They really need to spend time looking at their services from a customer's point of view and they might start to understand why they are failing.
Services Period: Past customer during November, 2011 - August, 2012
Great Customer Sensitivity
InMotion hosting bent over backward accommodating my need to move my hosted files from one account to another hosted account.
thanks
Services Period: Past customer during August, 2009 - August, 2012
