InMotion Reviews

InMotion
564 reviews of InMotion
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Installation of new SSL certificate
Tech support provided a clear process to provide the new SSL certificate to InMotion. After it was provided by email, I received a notice it was installed with verification information. Our web site confirmed the new certificate.

Services Period: Past customer during June, 2011 - August, 2012

Tech support excellent
I am always very happy with the tech support inmotion hosting provides. I wanted to have my two domains transfered in and the tech person was very helpful and told me exactly what to do. It was a very easy process after speaking with the tech support.

Services Period: Past customer during August, 2010 - August, 2012

New Customer (24 hours)
During the sales experience that I prolonged and the setup, I've dealt with two of your staff. Shea R. Sales Associate and Robert A. in support. Both did especially fine jobs. If I were employing I'd be trying to hire them both. Crusty Roger

Services Period: Active customer at the time of review. Customer since August, 2012

Customer Support
Follow up by Customer Services Rep, Dominik was excellent. He was patient, professional and very knowledgeable. Resolved the issue I had in less than 10 minutes.

Services Period: Past customer during January, 2008 - August, 2012

Great
Spoke with Edward M. on phone the other day, he solved my problem quickly and he was very nice.

Services Period: Past customer during August, 2010 - August, 2012

So many down times in few days
The last 2 days have been terrible for my sites. I have a monitoring tool from another provider to check availability of my sites and in two days I have received at least twenty alarms of sites down.

Services Period: Past customer during February, 2010 - August, 2012

Prompt technical support which is actually supportive.
These folks always do a nice job when I contact them for help. Their support team is responsive, interested and patient.



Services Period: Past customer during June, 2010 - August, 2012

its all GOOD
Tech support is great round cube web mail is slow to load an toggle back & fourth between folders. Otherwise i it is all good

Services Period: Past customer during June, 2009 - August, 2012

Good job!!
All my questions were answered!

Services Period: Past customer during November, 2010 - August, 2012

Website down too many times
A couple months ago I would have rated InMotion Hosting much higher but my VPS has gone down too much lately. We noticed it down 7 times which means it's probably been much more than that. Uptime is critical and may force us to switch hosting companies.

Services Period: Past customer during January, 2010 - August, 2012

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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