InMotion Reviews

InMotion
564 reviews of InMotion
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

I lost everything
I didn't realize the value of making backups of my website. InMotion Hosting, Inc. suspended my account because the forum on my website was spamming. I tried to fix it per IMH Inc.'s request but made a mistake, IMH Inc. deleted their backup now I have 0

Services Period: Past customer during January, 2006 - August, 2012

Thank you!
I am grateful to be able to find you folks. My experience with you so far, has been very good!

Services Period: Active customer at the time of review. Customer since August, 2012

Great tech, and all round, service
Great and very responsive and friendly tech service.

Services Period: Past customer during May, 2012 - August, 2012

Far better than my previous hosting service!
I was with Ipowerweb for 10 years, and then my email became blocked by spam blockers. Whole blocks of IP addresses were blocked belonging to Ipowerweb, because they were allowing spammers to use their service. I left, chose InMotion, and love it!

Services Period: Past customer during January, 2012 - August, 2012

Great online chat support
Three times in the past day, I had tech support questions that were handled in the online chat system. Each time, the specialist answered my questions in a timely fashion. Pretty awesome to have such an immediate response.

Services Period: Past customer during May, 2012 - August, 2012

InMotion Hosting review
We have been using InMotion Hosting for a number of years and have found the service provision to be excellent. In particular the technical support has been extremely helpful.

Services Period: Past customer during March, 2009 - August, 2012

Great help
They were very helpful in assisting me with the mailbox set up with my mobile device, sounds trivial but when your business generates from the web not so!! Thanks

Services Period: Past customer during January, 2008 - August, 2012

Duplicate renewal invoice
Called customer service to get a copy of the renewal invoice. It was sent to me immediately.

Services Period: Active customer at the time of review. Customer since August, 2012

Response time
The greatest thing for me is the instant availability of knowledgeable tech support through chat it has been no wait support everytime I have needed it. GREAT SERVICE Also constant improvement such as the full backup feature added.

Services Period: Past customer during May, 2008 - August, 2012

InMotion blows away the competition!
I recently downgraded my hosting plan, and was shocked by how FEW obstacles InMotion imposed. No overlapping payments (double billing), no run-around/redirection to numerous departments, no tedious Support Tickets, no software reconfiguration.

Awesome


Services Period: Past customer during August, 2009 - August, 2012

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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