524 reviews of MochaHost
The technical support is very good and very very fast! I've tried around 6 to 7 different hosts, and so far, this is the best hosting service I've ever received. I can recommend Mochahost to anyone. Great service!
Services Period: Past customer during July, 2009 - August, 2009
Great support by ticket, and good prices...
Services Period: Past customer during January, 2009 - August, 2009
really satified, im thinking about moving my other websites/domains to mochahost
Services Period: Active customer at the time of review. Customer since August, 2009
I thought for the price I would be lucky to get any help at all. On the contrary, the help was timely and very helpful. This was my first attempt at publishing a website. I used two SQL Server databases and MVC 1.0, and I am extremely pleased.
Services Period: Active customer at the time of review. Customer since August, 2009
Excellent technical support. Very quick and responsive.
Services Period: Active customer at the time of review. Customer since August, 2009
I was impressed with the prompt answers to all of my questions when I signed up with Mochahost and I continue to be impressed now with the Mochahost Support & Billing Team in assisting me to set up additional domain names under my account.
Services Period: Past customer during March, 2009 - July, 2009
The support I have received from you has been excellent. My support requests were answered quickly and professionally. Keep up the good work!
Services Period: Active customer at the time of review. Customer since July, 2009
I paid for a package 6 days ago and i have not yet received it. their ticket system simply does not work as tickets are left unanswered for days. their live support points you to their ticket service. Now I have no option but to cancel this service.
Company Response: You actually have never paid for your package that's why your account has not been activated. Not sure why would we want to provide you with a hosting if you have not paid for one.
Services Period: Past customer during June, 2009 - July, 2009
Had two domains hosted, had difficulty with one (blocked my IP). Decided to terminate the one problematic domain and had both domains removed. Support tickets take *long* time to get response to let alone resolution. Did receive full refund as stated.
Company Response: Based on our system the average ticket response time was less than 2 hours. We are not sure why you have cancelled one of your accounts but your other is currently active with no open problems or tickets.
Services Period: Past customer during March, 2009 - June, 2009
I have been a Mochahost.com customer for almost a year now and have been very pleased with their service.
They have always answered my requests for help. Their responses have been very timely and expertly given.
I have no problem recommending them.
Services Period: Past customer during July, 2008 - June, 2009
