524 reviews of MochaHost
Just subscribed yesterday and encountered a 'big full path problem' but technical support solved it within hours. I was relieved and happy! hope to see continued excellent technical support!
Services Period: Active customer at the time of review. Customer since June, 2009
Technical service is so fast. I am very satisfied with the prompt response with helpful details.
Services Period: Active customer at the time of review. Customer since May, 2009
Horrible Horrible customer service, they simply ignore all emails sent to the billing department.
They do not return phone calls.
Stay way from Mochahost.
Company Response: It is too bad that you are posting review using fake email and fake domain name. We do in fact return calls (our support is via callback) and our billing response time 24-48 hours depending on the issue.
Services Period: Past customer during April, 2009 - May, 2009
Great responsiveness in assistance!
Services Period: Past customer during April, 2009 - May, 2009
Everything is great guys! Well done. We've tried many hosting companies, but MochaHost... is the best!
Support is super!
Services Period: Past customer during March, 2009 - May, 2009
Just A.M.A.Z.I.N.G!!
I don't know about the people who gave a bad feedback, but I am EXTREMELY satisfied with mochahost. From hosting, to billing to technical support. They are up to their word, 100%.
Words are not enough, but THANK YOU! keep it up. 5*
Services Period: Past customer during February, 2009 - April, 2009
The support till date has been really good. What we like is the prompt response from your team. It has really helped us. Great work.
Services Period: Past customer during March, 2009 - April, 2009
i am really pleased with the service .. i don´t know why other guys in this post can judge after one day or ever hours of evaluation we are slowly moving from another hostng company since 4 of months ago and the service and the support are just excellent
Services Period: Past customer during November, 2008 - April, 2009
Hello,
I am very upset with this company. I should have read all the reviews here. I agree with most of the reviewers here. They advertise the plans and then when its time to install the free features they ask money for that. I signed up for windows host
Company Response: It appears that the problems you have been experiencing were in fact not related to our service. You can read our complete response at: http://blog.mochahost.com/read/review-response-pcpartsource-shara-micro-harry.html
Services Period: Active customer at the time of review. Customer since April, 2009
They have very good hosting service and support.
Services Period: Past customer during January, 2009 - April, 2009
