Carlos Lanzo
ALL OK.
Services Period: Past customer during April, 2010 - May, 2010
524 reviews of MochaHost
ALL OK.
Services Period: Past customer during April, 2010 - May, 2010
Worst hosting company I have ever done business with. Period.
Company Response: Dear Jeff,
It would have been helpful to provide the reasons for not being happy with our service. I can see that our technical team had responded and resolved each ticket.
Services Period: Past customer during January, 2010 - May, 2010
They've several stages of technical support. I'm a website developer and every time I face on problems I open the tickets, but such problem only can be solved by senior supporter, normally is a few days later. But that's ok, unless it can be solve. =D
Services Period: Past customer during February, 2010 - May, 2010
I really appreciate the helpfulness of Mochahost tech support while having some trouble with Magento installation.
Support has answered to my posts very fast and the whole issue didn't last more than what was presumable.
Services Period: Past customer during March, 2010 - April, 2010
This company is horrible. I only went with them because of how cheap the service was, but you get what you pay for. I cancelled a VPS with them on 2/22/2010, a week after purchasing it, was told I would have a refund in 1-2 weeks.It's now been 6! no money
Company Response: Dear Nick,
I apologize for the inconvenience that was caused to you. I have checked the tickets and I can see that your refund has been issued.
Services Period: Active customer at the time of review. Customer since February, 2010
The technical support is awesome. The soho plan does not support dynamic sites with joomla or other GNU licensed applications. Only static HTML pages supported. Hence no value for money.
Services Period: Past customer during February, 2010 - April, 2010
This host is a Scam and a Fraud.. And a group of ex customers have filed complaints with all federal and state consumer protection agenices. They will evenually pull a bait and switch scam on the customer. STAY AWAY! Contact mochafraud@yahoo.com
Services Period: Past customer during November, 2009 - April, 2010
My experience with them has been horrible. I have registered to this hosting company primarily because of the good reviews and price. Technical support is owefull, slow and arrogant. Plesk does not have options displayed in the demo version. Complete 0
Company Response: Dear Nikola,
You have used the provided service for only tow days, which I believe that it is not enough time for a judgment as yours. In the single ticket that you have opened our technical team has responded you in timely manner and with care.
Services Period: Active customer at the time of review. Customer since March, 2010
Their technical support is good but their support as far as everything else is concerned is worst than anything one can imagine!!!
Sometimes you wonder if there is anyone out there looking at the emails or the only thing that works is their automatic res
Services Period: Past customer during September, 2009 - March, 2010
Signed for a two year business plan which included free domain registration for two years. After the first year, the domain stopped working. They wanted $100-200 to "re-activeate". Not reponsive to emails.
Company Response: Dear Thuy,
The reactivation fee that you are mentioning in your review was not set from us, it was requested from the domain registrar in order to reactivate your domain.
Services Period: Past customer during March, 2007 - March, 2008
